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Review by Prasad Mulay — on Dec 1, 202120Shipping method as expected20%Product condition matched descriptionNoDelivery deadline respectedNoProduct well packaged20%This is the worst experience. being ABB employee I simply can not imagine how our customers can go an buy something on this portal.
it took 1 month, 2 shipping methods to reach a simple RCB which I could have bought by going in a shop. no one even waited for confirmation that I received product. order was closed when it was out for delivery.
ELCB I received is missing clip to mount on DIN rail. so no use at all.
no point in returning and waiting for a month more.
PS: The place I stay I get 1-day delivery by amazon. just to add perspective of shipping time. -
Review by Abhinav Srivastava — on Nov 8, 2021100Shipping method as expected100%Product condition matched descriptionYesDelivery deadline respectedYesProduct well packaged100%
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Review by Eganathan Magendiran — on Oct 19, 2021100Shipping method as expected60%Product condition matched descriptionYesDelivery deadline respectedYesProduct well packaged100%Received items in good condition and well packed as per my order.Thanks to ABB team
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Review by Abhinav Srivastava — on Oct 14, 2021100Shipping method as expected100%Product condition matched descriptionYesDelivery deadline respectedYesProduct well packaged100%
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Review by krishna raj B — on Oct 10, 2021100Shipping method as expected100%Product condition matched descriptionYesDelivery deadline respectedYesProduct well packaged100%
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Review by SANTANU BERA — on Oct 10, 2021100Shipping method as expected100%Product condition matched descriptionYesDelivery deadline respectedYesProduct well packaged100%
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Review by Abhinav Srivastava — on Sep 17, 2021100Shipping method as expected100%Product condition matched descriptionYesDelivery deadline respectedYesProduct well packaged100%Timely delivery, well packaged at a fair price. Products installed and working well.
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Review by Vaibhav Mishra — on Jun 28, 2021100Shipping method as expected80%Product condition matched descriptionYesDelivery deadline respectedYesProduct well packaged100%
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Review by Vaibhav Mishra — on Apr 2, 2021100Shipping method as expected80%Product condition matched descriptionYesDelivery deadline respectedYesProduct well packaged80%
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Review by Vaibhav Mishra — on Mar 9, 2021100Shipping method as expected100%Product condition matched descriptionYesDelivery deadline respectedYesProduct well packaged100%
Cauvery Electricals
CAUVERY ELECTRICALS, a 68 year firm located in Bangalore focusing in different aspects of Electrical Accessories offers a complete package of Distribution & Services. CAUVERY ELECTRICALS is engaged in Distribution of World Class Products for Builders, Industries & Developers with variety of electrical products. CAUVERY ELECTRICALS offers right products, right solutions for all electrical needs. The products that we offer are renowned for quality, economy, & are with latest technology. CAUVERY ELECTRICALS is available from project conception to commercial supplies. The Strength of our organization is after sales service. Our Principals Engineers are trained at their factories to provide the best after sales & solve problems. Over many years CAUVERY ELECTRICALS has been supplying to the best of the Client across the COUNTRY. FOUNDER – LATE J. DHANRAJ ICON – LATE D. SAMPATHRAJ MESSAGE FROM MANIK BAI (W/o SRI J. DHANRAJ) There is a strong belief that in the last six decades anything electrical that you would have used which has upmost quality would have come through our hands. The reason is simple “we have been the no. 1 stockiest of electrical brands in Karnataka. We have built up strong bonds of quality, reliability, trust amongst our customer. We still continue to follow our mission, the whole family is dedicated to serve you, for you, in your time of need”. We still further continue to march forward with innovative products & our guiding factor will still be the values Late Sri J. Dhanraj started out 68 years ago. Office Address: Cauvery Electricals, E-75, S.V. LANE, Chickpet. Bangalore-560053. Phone Number: 080-22873992/41141904
CAUVERY ELECTRICALS is engaged in Distribution of World Class Products for Builders, Industries & Developers with variety of electrical products.
CAUVERY ELECTRICALS offers right products, right solutions for all electrical needs. The products that we offer are renowned for quality, economy, & are with latest technology. CAUVERY ELECTRICALS is available from project conception to commercial supplies. The Strength of our organization is after sales service. Our Principals Engineers are trained at their factories to provide the best after sales & solve problems. Over many years CAUVERY ELECTRICALS has been supplying to the best of the Client across the COUNTRY.
FOUNDER – LATE J. DHANRAJ
ICON – LATE D. SAMPATHRAJ
MESSAGE FROM MANIK BAI (W/o SRI J. DHANRAJ)
There is a strong belief that in the last six decades anything electrical that you would have used which has upmost quality would have come through our hands. The reason is simple “we have been the no. 1 stockiest of electrical brands in Karnataka. We have built up strong bonds of quality, reliability, trust amongst our customer. We still continue to follow our mission, the whole family is dedicated to serve you, for you, in your time of need”. We still further continue to march forward with innovative products & our guiding factor will still be the values Late Sri J. Dhanraj started out 68 years ago.
Office Address: Cauvery Electricals, E-75, S.V. LANE, Chickpet. Bangalore-560053.
Phone Number: 080-22873992/41141904
Return Policy:
Free replacement or repairs can be offered, in-case of any manufacturing defect in the products purchased from us.
The same has to be intimated to us within 10 days from the date of material receipt at your end, by writing an email to us at cauveryelectric@gmail.com or by calling at our support person 080-22873992 between 11:00 AM to 6:00 PM, Monday to Saturday (except Public holidays)
In-case of replacement, buyer will be requested to send the defective material to the seller, and the seller shall ship the new material, only after the receipt of the defective material.
Buyer can also contact the ABB India Toll free number: 1800 420 0707 from 9:00 AM TO 6:00 PM IST, Monday to Friday (except Public holidays), or write an email to contact.center@in.abb.com, to raise a service request or to report a manufacturing defect on the products purchased from ABB e-mart.
In-case of any questions or queries, on the technical know-how of the product, you can write an email to cauveryelectric@gmal.com or can call our support person 22873992 between 11:00 AM to 6:00 PM, Monday to Saturday (except Public holidays)
Conditions for the accepting product returns are as given below:
Reason of Return Resolution
Material delivered in a physically damaged condition Repair of the damaged part
Delivered material has missing parts or accessories Delivery of the missing parts
Delivered material is different from what was ordered Delivery of the material originally ordered
Cost of the return shipping will be borne by us if, it denotes that the fault is on us.
After the return or exchange has cleared its inspection, you will be notified on the exchange.
Process to be followed for material return:
Kindly raise a return & service request within 7 to 10 days of material delivery.
• Inform us via email or support person.
• Prepare package for dispatch
• Send the package on Paid basis
• Package receipt at our end
• Repair or replacement within 7 to 10 days from the date of receipt of the returned material
Cancellation Policy:
We accept cancellation of your orders, before the order acceptance at our end.
Cancellation charges of 2% of the order value would be levied.
Any cancellation thereafter will not be accepted.
Warranty policy:
Products purchased from us via ABB Marketplace, has a warranty of 12 months from the invoice date, which covers the manufacturing defects as per the manufacturer's warranty policy.