We at Dynatech Engineers, have always kept the quality of the product our top priority. We deal with global leading brands to provide our clientele the best quality product with prompt services.
We Deal in : Air Circuit Breakers, MCCBs, SFUs, Power Contactor, Thermal Overload Relays, Motorized Changeover Switches, Motor Protection Circuit Breakers, MPCBs, DOL and Star Delta Starters, Soft Starters, Electronic Timers, Push Button, Indicating Lamps, MCBS, RCCBS, Distribution Boards, Modular Switches, Lightening Arrestors, Presence Detectors etc.
The Customer should verify the Product upon its receipt.
We assure you of free replacement or repairs in case of any manufacturing defect in the performance of the standard products purchased from us within 10 days of receipt of material at your end.
Kindly email us on info.dynatech@gmail.com and shishir.dynatech@gmail.com
Resolution in various cases is given below:
Reason of Return Resolution
Was delivered in a physically damaged condition Free Replacement
Has missing parts or accessories Delivery of Missing parts/ Free Replacement
Is different from what was ordered Delivery of material originally ordered
Is no longer needed (subject to acceptance by us) Refund subject to valid reason of return
If the fault is on us (mixed up, faulty on arrival), we’ll of course pay for return shipping.
As soon as the return or exchange has cleared it’s inspection, you will be notified of your exchange
or credit immediately.
How To Return? Kindly raise a return & service request within 7 days of material delivery. Next Steps:
● INFORM US
● PREPARE PACKAGE
● SEND THE PACKAGE
● WE RECEIVE THE PACKAGE
● REPLACEMENT OR REPAIR WITHIN 7 DAYS
Warranty policy.
ABB guarantees the supply according to the law. Upon expiration, the warranty expires even if the devices have not been operated for any reason. In the case of faults, as long as this does not depend on assembly errors by the customer or third parties, on incorrect use of the materials, lack of or incorrect maintenance, normal wear and tear, faults caused by inexperience or negligence by the purchaser or by transport, by the improper storage of the materials, or failure by the customer to adopt measures to reduce eventual dysfunction, overload with respect to the contractual limits, by unauthorized intervention, by tampering or action effected by the customer, to force majeure, ABB will, throughout the warranty period, repair or replace any defective part of supply free of charge, in the shortest possible time, at its premises. Where the repair cannot be executed at ABB premises, except as otherwise agreed, all the supplementary or relevant expenses shall be borne by the customer. Repair or replacement will be executed only if the customer has performed all its obligations to that date. The customer may not suspend performance of the obligations in any case in which this warranty is invoked. The term for the repair or replacement of the faulty supply will be agreed by ABB and the customer. The shipment of any supply claimed to be faulty by the customer to ABB and subsequently by ABB to the customer, shall be at the risk and under the responsibility of the customer, who shall arrange adequate insurance coverage. The supply repaired or replaced is shipped at the expense and risk of the customer. Any dispute about a shipment has no effect on the remainder of the supply. The products replaced by ABB become the property of ABB.
Warranty period:
As per Warranty Period given by ABB