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Electricals and Electronics

Shipping Method	Standard Shipping
Seller Since	08/31/2020

Electricals and Electronics

Electricals and Electronics is a group company which is associated with ABB for more than 40 years. Mr. Bajrang Lal Mohta, being a post graduate with a strong technical and market knowledge in the field of Electrical Motors. He is one amongst the few partners, who have been appointed by ABB to cater to the eastern market, when ABB started its operations in India. As an organization, Electricals and Electronics has a strong foothold in food ad beverage segment, especially in tea industry. In the recent years, they have expanded their business volume by venturing into the Drives business and thus by creating a strong brand for motors and drives in eastern India. Address: 55, Yamun Bhawan, Ezra Street - 700001, Kolkata, West Bengal; Contact: +91 9051020721; email: electricals@rediffmail.com

The Customer/buyer is expected to physically verify the product upon its receipt.

Return Policy:
Free replacement or repairs can be offered, in-case of any manufacturing defect in the products purchased from us.
The same has to be intimated to us within 10 days from the date of material receipt at your end, by writing an email to us at electricals@rediffmail.com or by calling at our support person 06289127119 between 10:00 AM to 6:00 PM, Monday to Saturday (except Public holidays)

In-case of replacement, buyer will be requested to send the defective material to the seller, and the seller shall ship the new material, only after the receipt of the defective material.

Buyer can also contact the ABB India Toll free number: 1800 420 0707 from 9:00 AM TO 6:00 PM IST, Monday to Friday (except Public holidays), or write an email to contact.center@in.abb.com, to raise a service request or to report a manufacturing defect on the products purchased from ABB e-mart.

In-case of any questions or queries, on the technical know-how of the product, you can write an email to electricals@rediffmail.com or can call our support person 06289127119 between 10:00 AM to 6:00 PM, Monday to Saturday (except Public holidays)

Conditions for the accepting product returns are as given below:

Reason of Return Resolution
Material delivered in a physically damaged condition Repair of the damaged part
Delivered material has missing parts or accessories Delivery of the missing parts
Delivered material is different from what was ordered Delivery of the material originally ordered

Cost of the return shipping will be borne by us if, it denotes that the fault is on us.

After the return or exchange has cleared its inspection, you will be notified on the exchange.

Process to be followed for material return:
Kindly raise a return & service request within 7 to 10 days of material delivery.

• Inform us via email or support person.
• Prepare package for dispatch
• Send the package on Paid basis
• Package receipt at our end
• Repair or replacement within 7 to 10 days from the date of receipt of the returned material

Cancellation Policy:
We accept cancellation of your orders, before the order acceptance at our end.
Cancellation charges of 2% of the order value would be levied.
Any cancellation thereafter will not be accepted.

Warranty policy:
Products purchased from us via ABB Marketplace, has a warranty of 12 months from the invoice date, which covers the manufacturing defects as per the manufacturer's warranty policy.