ABB India - Root Catalog

* Reason of Return : Material delivered in a physically damaged condition
Resolution : Repair of the damaged part
* Reason of Return : Delivered material has missing parts or accessories
Resolution : Delivery of the missing parts
* Reason of Return : Delivered material is different from what was ordered
Resolution : Delivery of the material originally ordered

Cost of the return shipping will be borne by us if, it denotes that the fault is on us. If fault is at customer end then, to & FRO freight charges will be borne by customer.

After the return or exchange has cleared its inspection, you will be notified on the exchange.

Process to be followed for material return:
Kindly raise a return & service request within 7 days of material delivery.

• Inform us via support desk email or support desk number
• Prepare package for dispatch
• Send the package on Paid basis
• Package receipt at our end
• Repair or replacement within 7 days from the date of receipt of the returned material

Cancellation Policy:
We accept cancellation of your orders, before the order acceptance at our end.
Cancellation charges of 2% of the order value would be levied.
Any cancellation thereafter will not be accepted.

Warranty policy:
Products purchased from us via ABB Marketplace, has a warranty of 12 months from the invoice date, which covers the manufacturing defects as per the manufacturer's warranty policy.

Shipping Method	Standard Shipping
Seller Since	12/07/2021

Waterline Corporation

Payment Methods