Mesco Enterprises is a house of quality product which is associated with ABB since 10 years and our firm is 17 year old. Mesco Enterprises is one of the largest firm providing electrical motors only ABB make for central and some part of south, eastern and Central India particular Chhattisgarh region. We have strong foothold in steel, Cement, food & beverages. Especially in rice mill, Rolling mill & Sponge Iron sector.
Our address :- Shop no. 18 Surja Devi Shukla Market, Station Road, Raipur Chhattisgarh – 492001; Contact : 9300201771 ; Email: mescoryp@gmail.com
The Customer/buyer is expected to physically verify the product upon its receipt.
For any complaint on the sold product buyer can contact the ABB India Toll free number: 1800 420 0707 from 10:00 AM TO 7:00 PM IST, Monday to Friday (except Public holidays), or write an email to contact.center@in.abb.com, to raise a service request or to report a manufacturing defect on the products purchased from ABB e-mart. Alternately you can send email on mesco.acmotors@gmail.com
In-case of any questions or queries, on the technical know-how of the product, you can write an email to our support desk email:- mesco.acmotors@gmail.com or can call 0771-3557492 between 10:00 AM to 7:00 PM, Monday to Saturday (except Public holidays)
We will bear the freight charges if the material ordered is not as per order.
After the return or rectification of the material at our end you will be notified about the replacement.
Process to be followed for material return:
Kindly raise a return & service request within 5-7 days of material delivery.
• The material to be rebooked by client, proper package should be done which will prevent damage in transit.
• For any service complaint, nearby service center will take care of it and if the motor cannot be repaired on site the motor has to send to the service center on freight paid basis.
Cancellation Policy:
Order once placed cannot be cancelled.
Warranty policy:
We guarantee the Electric Motor against defective material and workmanship of 12 Months from the date of invoice. Under this guarantee, we undertake to replace or repair at our option the motor or any defective parts thereof that need replacement or repair by reason of defective material or workmanship within the warranty period provided that, if we so require, the motor/parts are sent to our works as we may determine, at the buyer's expense.
This warranty will lapse if the motor is opened or its parts are tampered with by unauthorized persons. Under no circumstances we undertake liability for indirect or consequential loss or damage of any nature.