Novatech Systems

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Novatech Systems

Shipping Method	Standard Shipping
Seller Since	12/14/2020

Novatech Systems

Novatech Systems, Pune is established in year 2000 and since then catering to the industry with power transmission products such as electric motors, gear boxes, geared motors and vfd drives. We are the Value Provider to ABB Motors having expertise in all technical aspects of electric motors. We are catering to wide base of OEM market with pre & post order support. We are rendering our services to various industries such as HVAC, Material Handling, Process Plant Equipment’s, Food & Beverages, ETP, Mining, Sugar, Steel, Construction, to name a few. Our customers are most important part and reason for we, to be in a business. We work tirelessly to ensure complete satisfaction to our customers. We are adapting advanced techniques of doing business and continue to aim for excellence. Address: MOUJE PARDE, 5, TQ. MULSHI, BHUGAON - 411021, PUNE, MAHARASHTRA; Contact: +91 7888032815; email: sales@novatechsystems.in

About the Seller
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Novatech Systems, Pune is established in year 2000 and since then catering to the industry with power transmission products such as electric motors, gear boxes, geared motors and vfd drives.
We are the Value Provider to ABB Motors having expertise in all technical aspects of electric motors. We are catering to wide base of OEM market with pre & post order support.
We are rendering our services to various industries such as HVAC, Material Handling, Process Plant Equipment’s, Food & Beverages, ETP, Mining, Sugar, Steel, Construction, to name a few.
Our customers are most important part and reason for we, to be in a business. We work tirelessly to ensure complete satisfaction to our customers.
We are adapting advanced techniques of doing business and continue to aim for excellence.

Address: MOUJE PARDE, 5, TQ. MULSHI, BHUGAON - 411021, PUNE, MAHARASHTRA; Contact: +91 7888032815; email: sales@novatechsystems.in

The Customer/buyer is expected to physically verify the product upon its receipt.

For any complaint on the sold product buyer can contact the ABB India Toll free number: 1800 420 0707 from 9:00 AM TO 6:00 PM IST, Monday to Friday (except Public holidays), or write an email to contact.center@in.abb.com, to raise a service request or to report a manufacturing defect on the products purchased from ABB e-mart. Alternately you can send email on sales@novatechsystems.in.

In-case of any questions or queries, on the technical know-how of the product, you can write an email to our support desk email : sales@novatechsystems.in or can call our support desk number +91 7888032813, +91 7888032815 between 9:30 AM to 6:00 PM, Monday to Saturday (except Public holidays)

We will bear the freight charges if the material ordered is not as per order.

After the return or rectification of the material at our end you will be notified about the replacement.

Process to be followed for material return:
Kindly raise a return & service request within 7 to 10 days of material delivery.
• The material to be rebooked by client, proper package should be done which will prevent damage in transit.
• For any service complaint, nearby service centre will take care of it and if the motor cannot be repaired on site the motor has to send to the service centre on freight paid basis.

Cancellation Policy:
Order once placed cannot be cancelled.

Warranty policy:
We guarantee the Electric Motor against defective material and workmanship of 12 Months from the date of invoice. Under this guarantee, we undertake to replace or repair at our option the motor or any defective parts thereof that need replacement or repair by reason of defective material or workmanship within the warranty period provided that, if we so require, the motor/parts are sent to our works as we may determine, at the buyer's expense.

This warranty will lapse if the motor is opened or its parts are tampered with by unauthorized persons. Under no circumstances we undertake liability for indirect or consequential loss or damage of any nature.

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