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Precise Automation and Control Private Limited

Shipping Method	Express Shipping, Standard Shipping
Seller Since	07/22/2021

Precise Automation and Control Private Limited

Precise Automation & Control was formerly known as Precise Process Control, it was established in year 1999. Precise Automation & Control (P) Ltd. is a professionally managed company that is carrying out business primarily in to field of Electrical systems and Industrial Automation systems. We are manufacturer of all types of Electrical & automation control panels like MCC, PCC, PDB, ACDB, LDB, PMCC, IMCC, APFC, Furnace Control, Chiller Control, Damper Control, Batch House, Drive Panels, PLC panel, DCS panel, Draw out type intelligent panel, Synchronizing panel etc. We are system integrator of ABB for AC/DC & Servo Drives, Motors, PLC and SCADA , DCS, Switchgear and Instrumentation We have been rewarded & get certification for drive division channel partner and gold channel partner for control of automation products from ABB.

Terms of operations of Precise Automation & Control Pvt. Ltd. for orders placed in the ABB e-mart

The Customer/buyer is expected to physically verify the product upon its receipt.

Return Policy:
Free replacement or repairs can be offered, in-case of any manufacturing defect in the products purchased from us.
The same has to be intimated to us within 7days from the date of material receipt at your end, by writing an email to our Customer Care team at swapnal@preciseautomation.in & plc@preciseautomation.in or by calling our support desk number 7486802579 & +91-9724340604 (Ext:212) between 10:00 AM to 6:00 PM, Monday to Saturday (except Public holidays)

In-case of replacement, buyer will be requested to send the defective material to the seller at freight paid basis
and the seller shall ship the new material, only after the receipt of the defective material.

Buyer can also contact the ABB India Toll free number: 1800 420 0707 from 9:00 AM TO 6:00 PM IST, Monday to Friday (except Public holidays), or write an email to contact.center@in.abb.com, to raise a service request or to report a manufacturing defect on the products purchased from ABB e-mart.

In-case of any questions or queries, on the technical know-how of the product, you can write an email to our support desk email swapnal@preciseautomation.in & plc@preciseautomation.in or can call our support desk number 7486802579 & +91-9724340604 (Ext: 212) between 10:00 AM to 6:00 PM, Monday to Saturday (except Public holidays)

Conditions for the accepting product returns are as given below:

Material delivered in a physically damaged condition Before Dispatching the damaged material
Intimate properly with photograph of the Materail at our e-mail swapnal@preciseautomation.in & plc@preciseautomation.in

Delivered material has missing parts or accessories Intimate properly with photograph of your complete received material by your hand
at our e-mail swapnal@preciseautomation.in & plc@preciseautomation.in

Delivered material is different from what was ordered Intimate properly with photograph of your complete received material by your hand
at our e-mail swapnal@preciseautomation.in & plc@preciseautomation.in

Cost of the return shipping will be borne by us if, it denotes that the fault is on us.

After the return or exchange has cleared its inspection, you will be notified on the exchange.

The material replacement processing to be followed by the buyer
Kindly raise a return & service request within 7 from of material delivery.

• Inform us via support desk email or support desk number
• Prepare package for dispatch
• Send the package on Paid basis
• Package receipt at our end
• Repair or replacement within 7 to 10 days from the date of receipt of the returned material

Cancellation Policy: no cancelation after order acceptance.
Warranty policy: 12 months from the date of invoice.