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RKG Trade Corporation

Shipping Method	Standard Shipping
Seller Since	07/26/2021

RKG Trade Corporation

RKG Trade Corporation – Founded in 2012 from Hospet, Karnataka and have since grown to become a prolific one-stop multiband supplier of Industrial - Electrical, Instrumentation & Automation Products and Solutions. Our Mission is to provide customers the most compelling, efficient and intime solutions and our vision is to become the leading trading house by delivering superior value to all our stakeholders.RKG is one of the leading distributor for ABB Motors, Drives,Drive spares and Electrification products. We are also authorised partners for Yokogawa, SICK, Universal Cables, KEC Cables and Secure Meters and have in house facility for manufacturing of panels. We promise ourselves to offer all kinds of support to your esteemed organization.

Terms of operations of RKG Trade Corporation for orders placed in the ABB e-mart

The Customer/buyer is expected to physically verify the product upon its receipt.

Return Policy:
Free replacement or repairs can be offered, in-case of any manufacturing defect in the products purchased from us.
The same has to be intimated to us within 7days from the date of material receipt at your end, by writing an email to our Customer Care team at rkgpal@gmail.com or by calling our support desk number 7899302352 between 10:00 AM to 6:00 PM, Monday to Saturday (except Public holidays)

In-case of replacement, buyer will be requested to send the defective material to the seller at freight paid basis
and the seller shall ship the new material, only after the receipt of the defective material.

Buyer can also contact the ABB India Toll free number: 1800 420 0707 from 9:00 AM TO 6:00 PM IST, Monday to Friday (except Public holidays), or write an email to contact.center@in.abb.com, to raise a service request or to report a manufacturing defect on the products purchased from ABB e-mart.

In-case of any questions or queries, on the technical know-how of the product, you can write an email to our support desk email rkgpal@gmail.com or can call our support desk number 7899302352 between 10:00 AM to 6:00 PM, Monday to Saturday (except Public holidays)

Conditions for the accepting product returns are as given below:

Material delivered in a physically damaged condition Before Dispatching the damaged material
Intimate properly with photograph of the Materail at our e-mail rkgpal@gmail.com

Delivered material has missing parts or accessories Intimate properly with photograph of your complete received material by your hand
at our e-mail rkgpal@gmail.com

Delivered material is different from what was ordered Intimate properly with photograph of your complete received material by your hand
at our e-mail rkgpal@gmail.com

Cost of the return shipping will be borne by us if, it denotes that the fault is on us.

After the return or exchange has cleared its inspection, you will be notified on the exchange.

The material replacement Processing to be followed by the buyer
Kindly raise a return & service request within 7 from of material delivery.

• Inform us via support desk email or support desk number
• Prepare package for dispatch
• Send the package on Paid basis
• Package receipt at our end
• Repair or replacement within 7 to 10 days from the date of receipt of the returned material

Cancellation Policy: Any cancellation not acceptable after order acceptance.

Warranty policy: Not applicable for spares.