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V D Electrical & Engineering Co.
Founded in the year 2010, the V D Electrical & Engineering Co. has seen an exponential elevation to a stature that only a few fortunate companies manage to reach. With their roots in Ahmedabad (Gujarat), the company has gained accolades for its incomparable approach and dedication towards their work. Mr. Mayur Dave, the company’s proprietor is undoubtedly the man behind everything the company is today. He has led the company to such an unprecedented level that we have earned a rich reputation in the market as the Chief Electrical Components Exporter and supplier of India. We deal successfully in electrical components such as the Switchgear, Change Over Switch, Isolation Transformer, Vacuum Circuit Breakers and the list never ends. We live by the motive of serving with the best of our services. Thus, we intend to make it a point that the quality of our products is not compromised in any manner. All our products go through a vigorous series of tests before being declared perfect for selling. Success crowns only our efforts. And needless to say, the company’s fame is not just one person’s sole effort. It is also because of our competent and dedicated team backing the company all day, all night. They are skilled and knowledgeable, making the task of managing things quite easier.
We live by the motive of serving with the best of our services. Thus, we intend to make it a point that the quality of our products is not compromised in any manner. All our products go through a vigorous series of tests before being declared perfect for selling.
Success crowns only our efforts. And needless to say, the company’s fame is not just one person’s sole effort. It is also because of our competent and dedicated team backing the company all day, all night. They are skilled and knowledgeable, making the task of managing things quite easier.
We assure you of free replacement or repairs in case of any manufacturing defect in the performance of the standard products purchased from us within 10 days of receipt of material at your end.
Kindly email our Customer Care team at vdelectricals45@gmail.com or Customer
Resolution in various cases is given below:
Reason of Return Resolution
Was delivered in a physically damaged condition Free Replacement
Has missing parts or accessories Delivery of Missing parts/ Free Replacement
Is different from what was ordered Delivery of material originally ordered
Is no longer needed (subject to acceptance by us) Refund subject to valid reason of return
If the fault is on us (mixed up, faulty on arrival), we’ll of course pay for return shipping.
As soon as the return or exchange has cleared it’s inspection, you will be notified of your exchange
or credit immediately.
How To Return? Kindly raise a return & service request within 10 days of material delivery. Next Steps:
● INFORM US
● PREPARE PACKAGE
● SEND THE PACKAGE
● WE RECEIVE THE PACKAGE
● REPLACEMENT OR REPAIR WITHIN 7 DAYS
Warranty policy.
ABB guarantees the supply according to the law. Upon expiration, the warranty expires even if the devices have not been operated for any reason. In the case of faults, as long as this does not depend on assembly errors by the customer or third parties, on incorrect use of the materials, lack of or incorrect maintenance, normal wear and tear, faults caused by inexperience or negligence by the purchaser or by transport, by the improper storage of the materials, or failure by the customer to adopt measures to reduce eventual dysfunction, overload with respect to the contractual limits, by unauthorized intervention, by tampering or action effected by the customer, to force majeure, ABB will, throughout the warranty period, repair or replace any defective part of supply free of charge, in the shortest possible time, at its premises. Where the repair cannot be executed at ABB premises, except as otherwise agreed, all the supplementary or relevant expenses shall be borne by the customer. Repair or replacement will be executed only if the customer has performed all its obligations to that date. The customer may not suspend performance of the obligations in any case in which this warranty is invoked. The term for the repair or replacement of the faulty supply will be agreed by ABB and the customer. The shipment of any supply claimed to be faulty by the customer to ABB and subsequently by ABB to the customer, shall be at the risk and under the responsibility of the customer, who shall arrange adequate insurance coverage. The supply repaired or replaced is shipped at the expense and risk of the customer. Any dispute about a shipment has no effect on the remainder of the supply. The products replaced by ABB become the property of ABB.
Warranty period:
1. Breakers & switches: The warranty period is 12 months from the date of commissioning or 18 months from the date of ABB's invoice, whichever is earlier.
2. Control products: The warranty period is 12 months from the date of commissioning or 18 months from the date of ABB's invoice, whichever is earlier.
3. Enclosures & Din Rail components: The warranty period is 5 years from the date of ABB's invoice if the components are used in ABB's enclosure. If non- ABB enclosure is used, Warranty period is 12 months from the date of commissioning or 18 months from the date of ABB's invoice, whichever is earlier.
4a. Wiring accessories: 10 years of warranty. The company at its discretion will repair or replace products if they have any manufacturing defect within 10 years from date of purchases for switches (without LED Lamp) and power sockets. For other ABB wiring accessories, the warranty will be for 2 years. ABB mounting boxes are not covered under warranty. Warranty for all the products will not be valid: If devices are not used with original ABB mounting boxes. If devices are altered, dismantled, rectified or tampered. Warranty states company’s entire liability. This does not extend to cover consequential losses or damage or installation cost arising from defective products. Since product improvement is a continuous process, the data furnished in this brochure may undergo revision. For the latest information, you may contact our nearest sales office.
4b. Plug & sockets: The warranty period is 12 months from the date of commissioning or 18 months from the date of ABB's invoice, whichever is earlier.
Customer Care No. number at 8200257278 in case of any questions or queries for timely resolution.
Mail ID - vdelectricals45@gmail.com