Vdeal System Private Limited

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Vdeal System Private Limited

Shipping Method	Standard Shipping
Seller Since	03/13/2021

Vdeal System Private Limited

Vdeal System Pvt. Ltd. is the complete solution provider in the field of Electrical Panels, Industrial Automation, Process Instrumentation & Industrial IoT (I-4). We have more than 13 years of experience in providing automation solutions to manyvalued customers in India. We are specialized in turning customer problems to effective solutions by engineering and integrating systems. We are also Premium System Integrator and have been ranked the best system integrator for Eastern region by various MNC & Customers. With our professional experience and expertise, we take pride in providing outstanding services to our clients with a customer & future oriented approach. Vdeal System Pvt. Ltd. is an ISO 9001:2008 Certified company, registered under NSIC, DIC, MSME incepted in the year 2005 by Mr. Dhiraj Kochar, having vast experience in the field of Electrical Panels, Industrial Automation, Instrumentation, Controls. We aim at providing customized solutions as per the process requirements. To achieve this, highly acclaimed technocrats and techno-commercial engineering experts have been in our team. From the Plant Floor, to the control room, the boardroom to bringing all to your mobile just ask we have all to take you to the high end of technology.

Terms of operations of VDEAL SYSTEM PVT.LTD for orders placed in the ABB e-mart

The Customer/buyer is expected to physically verify the product upon its receipt.

Return Policy:
Free replacement or repairs can be offered, in-case of any manufacturing defect in the products purchased from us.
The same has to be intimated to us within 7days from the date of material receipt at your end, by writing an email to our Customer Care team at emart@vdealsystem.com or by calling our support desk number +91 7752029904, 0674 2950457 between 10:00 AM to 6:00 PM, Monday to Saturday (except Public holidays)

In-case of replacement, buyer will be requested to send the defective material to the seller at freight paid basis
and the seller shall ship the new material, only after the receipt of the defective material.

Buyer can also contact the ABB India Toll free number: 1800 420 0707 from 9:00 AM TO 6:00 PM IST, Monday to Friday (except Public holidays), or write an email to contact.center@in.abb.com, to raise a service request or to report a manufacturing defect on the products purchased from ABB e-mart.

In-case of any questions or queries, on the technical know-how of the product, you can write an email to our support desk email emart@vdealsystem.com or can call our support desk number +917752029911 between 10:00 AM to 6:00 PM, Monday to Saturday (except Public holidays)

Conditions for the accepting product returns are as given below:

Material delivered in a physically damaged condition Before Dispatching the damaged material
Intimate properly with photograph of the Materail at our e-mail emart@vdealsystem.com

Delivered material has missing parts or accessories Intimate properly with photograph of your complete received material by your hand
at our e-mail emart@vdealsystem.com

Delivered material is different from what was ordered Intimate properly with photograph of your complete received material by your hand
at our e-mail emart@vdealsystem.com

Cost of the return shipping will be borne by us if, it denotes that the fault is on us.

After the return or exchange has cleared its inspection, you will be notified on the exchange.

The material replacement Processing to be followed by the buyer
Kindly raise a return & service request within 7 from of material delivery.

• Inform us via support desk email or support desk number
• Prepare package for dispatch
• Send the package on Paid basis
• Package receipt at our end
• Repair or replacement within 7 to 10 days from the date of receipt of the returned material

Cancellation Policy: Not applicable

Warranty policy: Not applicable