Terms and conditions:
-Orders placed after Friday 12:00 pm will be shipped on coming Monday
-Orders will be delivered within time frame via Hand Delivery or via reputable transport/courier service
Return Policy:
-No return/exchange or cancellation will be accepted
-In any case of defect, if the product needs to be returned, it has to be delivered to us in the same packaging in unused condition.
Warranty :
Warranty period:
1. Breakers & switches: The warranty period is 12 months from the date of commissioning or 12 months from the date of Alpha Gama Electric Co invoice,
whichever is earlier.
2. Control products: The warranty period is 12 months from the date of commissioning or 12 months from the date of Alpha Gama Electric Co invoice,
whichever is earlier.
3. Enclosures & Din Rail components: The warranty period is 5 years from the date of Alpha Gama Electric Co invoice if the components are used in ABB's enclosure.
If non- ABB enclosure is used, Warranty period is 12 months from the date of commissioning or 18 months from the date of Alpha Gama Electric Co's invoice,
whichever is earlier.
4a. Wiring accessories: 10 years of warranty. The company at its discretion will repair or replace products if they have any manufacturing defect
within 10 years from date of purchases for switches (without LED Lamp) and power sockets. For other ABB wiring accessories, the warranty will be for
2 years. ABB mounting boxes are not covered under warranty. Warranty for all the products will not be valid: If devices are not used with original
ABB mounting boxes. If devices are altered, dismantled, rectified or tampered. Warranty states company’s entire liability. This does not extend to
cover consequential losses or damage or installation cost arising from defective products. Since product improvement is a continuous process, the data furnished in this brochure may undergo revision.
For the latest information, you may contact our nearest sales office.
4b. Plug & sockets: The warranty period is 12 months from the date of commissioning or 12 months from the date of Alpha Gama Electric Co's invoice, whichever is earlier.
Liability clause:
The manufacturer shall not be liable for any consequential loss, injury or damages attributable to defect or failure of its products
Customer Care phone number : 044- 43596040 / 9710787676
Customer Care Email : sales@alphagama.co.in
Genuine products
Dedicated Support
Doorstep Delivery
